Abbey was very helpful and committed to selling our property in a difficult market. Abbey’s strategy and communication was critical in achieving the sale and her understanding of the market was very beneficial in achieving the sale price that was achieved
Testimonials
Celebrating Our Success: Stories from our clients
Our mission has always been your success. These stories, in our clients’ own words, are proof of promises delivered.
All Buyers Vendors Tenants Landlords
Melissa’s communication and commitment to her clients is second to none. From providing excellent advice pre-sale, to her thorough and clear communication all the way through to completion we felt confident with Melissa from the start. Melissa has been a pleasure to work with and I would highly recommend giving her call if you are looking for an agent to represent your property. Thank you Melissa!
I would like to express my sincere appreciation for the exceptional service provided by Chris Fleet from Response Walsh in managing my property.
Chris has been transparent, professional, and trustworthy throughout the entire process. His communication was always clear and timely, ensuring I was well informed about every important aspect of my property. Whenever I had questions or concerns, Chris was highly responsive and quick to provide updates and solutions.
What truly sets Chris apart is his meticulous approach and outstanding attention to detail. From routine inspections to maintenance coordination and tenant-related matters, every aspect was handled with diligence and care. His proactive management style gave me complete confidence that my property was being looked after to the highest standard.
Chris consistently demonstrated a strong commitment to excellence, making property ownership a stress-free experience. I highly recommend Chris Fleet to anyone looking for a knowledgeable, reliable, and dedicated property manager who genuinely goes above and beyond for his clients.
Special thanks to Chris Fleet at Response for looking after my property!
Chris is an excellent property manager, very attentive, knowledgeable, responsive, professional, and helpful.
I highly recommend your services to families and friends.
Keep up the wonderful work.
Melissa was professional, honest, incredibly experienced and always approachable. Despite a challenging market, Melissa was dedicated and managed to achieve the best possible outcome. She worked tirelessly and kept me informed at every stage, answered all my concerns/questions promptly and made the entire process smooth and stress free. A sincere thank you to Melissa and her team for their hard work and commitment. I highly recommend Melissa and her outstanding team.
Melissa led the sale of my mother's house and it was a truly great experience working together. I have bought and sold many properties and Melissa is one of the best I have ever worked with. She is a standout compared to some of her local peers who I thoroughly assessed before choosing her. Melissa is an exceptional communicator with a high level of integrity. Very highly recommended
Abbey was fantastic to work with throughout our home purchase. She was professional, responsive and genuinely supportive from our first inspection through to settlement. She kept us informed, answered all of our questions promptly and made what can be a stressful process feel seamless. Her knowledge, honesty and excellent communication gave us confidence every step of the way. We highly recommend Abbey to anyone buying or selling a property. Thank you again for all your help!
Robert Riddell at Response Real Estate is genuinely one of the best property managers and BDMs we’ve come across. Throughout our tenancy he was organised, diligent, and always a pleasure to deal with. His customer service was consistently excellent — professional without ever feeling transactional. We’re really grateful to have had him manage our tenancy and will miss working with him. Highly recommend.
He was honest, straightforward and never told us what we wanted to hear just to get the listing. He gave us a realistic strategy, aimed high with the sale price, and then actually delivered on what he said he could. The whole selling process was easy, communication was great, and we always felt like he had our best interests at heart. If you’re after an agent who’s genuine, knows the market and gets results, Tim’s your guy. Highly recommend - thanks Tim!
Chris Fleet was a pleasure to deal with also the landlords as well too. we were there for 5.5 years and it was a lovely experience.
Sean is relatable and down to earth, tells it how it is and doesn’t feel like he is being dishonest or sleazy in his selling strategy. Very honest and helpful, what you want out of an agent. Thanks for your hard work!
The hardest working agent we have ever met! We turned to Tim after a poor experience with another agent, and he was nothing short of amazing. Even though the market was tough, Tim’s work ethic never wavered. Absolutely nothing was too much trouble for him, and his constant communication kept us at ease. He is genuine, incredibly driven, and got our house sold when others couldn’t. Thank you, Tim!
Mel has great communication and has a great understanding of the market. The sale was quick and the whole process was made simple, I'm sure at least in part due to her knowledge and experience.
Would definitely recommend.
We recently sold our house and the experience exceeded our expectations from start to finish.
He demonstrated exceptional professionalism, market knowledge, and communication throughout the entire process. They provided honest advice, kept us informed at every stage, and worked tirelessly to achieve the best possible outcome. The sale process was, stress-free, and completed in a timely manner, resulting in an excellent result. We would have no hesitation in recommending Russell and the Team.
We recently sold our house and the experience exceeded our expectations from start to finish.
He demonstrated exceptional professionalism, market knowledge, and communication throughout the entire process. They provided honest advice, kept us informed at every stage, and worked tirelessly to achieve the best possible outcome. The sale process was, stress-free, and completed in a timely manner, resulting in an excellent result. We would have no hesitation in recommending Russell and the Team.
Exceptional Agent – Highly Recommend Melissa Williams. Melissa Williams was outstanding throughout the entire process of selling our home. Her communication was exceptional, she kept us informed every step of the way and was always available to answer questions, no matter how small. Melissa has strong knowledge of the local market and provided clear, confident advice that helped us make informed decisions. What really set her apart was her ability to put our minds at ease during what can often be a stressful time. Her professionalism, calm approach, and consistent communication made the whole experience smooth and reassuring. We were extremely happy with the price achieved and we couldn’t be happier with the overall result. We would highly recommend Melissa to anyone looking to sell their home.
Excellent agent with personalised service. Tim Chapman at Response sold us this house in 2015 and helped us resell it in 2026, our experiences both time were made much less stressful by having Tim helping us. Tim is professional, realistic, provides meaningful insights about the market and was very patient with us and guided us throughout the process of buying and selling. We are very grateful for the service and support provided by Tim, he went above and beyond and helped us get a great price on our sale.
I wanted to reach out and thank you and your team for the fantastic result in selling my house; the final price exceeded all our expectations.
I’d like to give a special mention to our agent, Tim Chapman, who did an outstanding job. His knowledge and advice were spot on throughout the entire process. Tim was always available for my wife and me, guiding us every step of the way with professionalism and care.
Beyond his expertise, Tim is a true gentleman and a significant asset to Response Walsh Sullivan. My wife and I highly recommend his services to anyone looking to sell their home.
It was great to meet Mellissa at an open house . Warm smile and great welcoming. From the first meeting and later communication to purchase my new home Mellissa guided me with great help and understanding. Mellissa was helpful throughout the process and always communicative with me. Mellissa thank you for your help and work in purchasing this property. Thank you for being so caring and making me feel that I was your only client. Keep doing a great job and I wish you great success in your life .
Absolutely fantastic....professional, honest and reliable.....Melissa was great , a hard working realtor that is always communicating with you....definitely worth using....
5 Stars
I would like to sincerely thank Abby for her outstanding support throughout my property purchase. She went above and beyond in every aspect, always professional, responsive, and supportive. Her clear communication and dedication made the entire process smooth and stress-free. I truly appreciate her hard work and highly recommend her.
Just an excellent real estate company to deal with.
Professional, open communication and respectful. Thank you Tim for your open and honest communication, and supporting me to get best outcome from the selling of my family home. Your professionalism and understanding that selling family home is not just about selling, as well emotional aspect of it. I highly recommend Tim to anyone who wants an honest and decent Agent.
Russell is number 1! Russell has a deep knowledge of the market and exceptional communication skills so he gets the results you want and more. He provides a personal approach and can assist you at every stage of the process. Russell understood my needs and made the selling experience extremely hassle free. He is the only agent to use.
Outstanding Service and Results!" Selling my home with Russell Judd was a fantastic experience from beginning to end. Their market knowledge, attention to detail, and strategic pricing helped attract serious buyers quickly. The listing photos and marketing were top-notch. He guided us through every step with professionalism and clear communication. We felt confident and supported throughout the process. If you’re looking for someone who knows how to get results, I highly recommend Russell Judd.
Russell is an excellent, trustworthy agent who delivered. Following an initially challenging process beforehand, Russell came in and swiftly took charge of the situation and made life easy for us. His communication was exceptional and gave great advice along the way borne from his wealth of insights and expertise. Ultimately, he achieved a great result we were happy with. We would not hesitate to work with him again and we highly recommend his services. Thank you Russell
What a great experience I had with Abbey from Response Real estate. Abbey's communication, honesty, integrity and knowledge of the area, helped me to purchase the property with ease. Abbey went above and beyond to give me advise and allowing me to view the property outside the scheduled times. I really appreciate all the help Abbey has given me and highly recommend and trust Abbey for anyone seeking a dedicated and effective real estate partner. Thank you Abbey
Robert and Chris clearly take pride in what they do, and we cannot thank them enough for the care and effort they put into helping us secure a property we love. They made the entire leasing process straightforward and stress-free. They were attentive, efficient, and always quick to respond, ensuring nothing was overlooked along the way. Any questions or requests were handled promptly, and their professionalism gave us confidence from day one. We moved in effortlessly and are grateful for their support throughout.
Julie is very accommodating and very helpful in securing our new home. She quickly answers our questions and she’s been very great in assisting us in processing what we need. It was a very smooth transactions with Julie. Thank you for your help!
Favourite Agent in our entire home buying search. We are proud first home owners and Melissa played a special role in making that possible. We came across Melissa earlier in our home hunting journey and she was always very willing to be flexible for private inspections, was communicative and very helpful. At that point we hadn't yet met, and it wasn't until we found our dream home that we met her. By that time we were fatigued by our real estate agent experiences across the industry, and Melissa was a breathe of fresh air. She was relatable, transparent, stuck by her word and ultimately facilitated an optimal first home buyer experience, including the way she conducted herself at the auction. We are grateful to Melissa, highlight real estate agent in our journey (and not just because we landed our dream home on a great deal)
Outstanding service. Tim was an absolute pleasure to deal with. His knowledge, communication, professionalism and enthusiasm were outstanding. I would have no hesitation recommending Tim and the team at Response Walsh Sullivan to anyone. Thank you again
Fantastic Agency, really made the whole ordeal of listing and showing and eventually selling our home, an easy and trouble free event. Sean & Mel supported us through out the whole process, helped with staging and gave good advice on where we should focus our efforts that got us a great price.
Would definitely recommend to friends and family.
Highly Professional and Reliable Agent. We had a fantastic experience with Melissa. Her deep market knowledge helped us navigate pricing and location options with confidence. Communication was clear, timely, and always professional, she kept us informed every step of the way. We especially appreciated her attention to detail and genuine commitment to achieving the best outcome.
Smooth Buying Process. Melissa made the buying process smooth and stress-free. She was prompt, professional, spent time answering my many questions and showing me aspects of the property that were important to me. I appreciated her effort and honesty and I’m delighted to have secured the property. I recommend Melissa and I would work with her again.
Paulette was wonderful to deal with, quick to respond to emails and answer questions. Very happy with our dealings with Response.
I've worked as both tenant and owner with RRE's Paulette Hase in the past ten years. In one word: a professional agent. Always fair, honest, responsive and helpful.
“Had a really great experience with Carmelina. I really appreciate the support she has given to us to make our moving less stressful.”
“Special thanks to Carmelina and the team for looking after our property. They are very attentive, responsive and professional! Great people to work with and I would have no hesitation recommending your services to family and friends. Keep up the wonderful work”
“Carmelina is an excellent property manager, very reliable and helpful!”
“Can speak very highly of Carmelina. Professional, quick and reliable communication. Carmelina thank you for making our move easy.”
“I have had such a positive experience renting with Response RE Baulkham Hills. Carmelina has always been so attentive and supportive throughout the application process, moving in and general enquiries while renting. When I have needed help with things at the house Carmelina has been prompt and always kept me up to date with how things were tracking. Couldn't not recommend Response RE & Carmelina more”
The rental home we stayed at was great but even better was how Carmelina supported all our needs when we were renting the place. Also when we moved out she went above and beyond to help us move out without any issues. We especially highly recommend working with her and the Response RE team due to her prompt communication, hassle-free process, and a warm approach. Thanks so much Carmelina for your help.
I am very happy with the services that Robert and his fellow team at Response RE Baulkham Hills have provided my wife and I in regards to renting and improving our investment property. Robert would respond in a timely manner and he connected and co-ordinated me with amazing tradespeople, including painter, carpeter and fencer, whom all worked hard, possessed high quality craftmanship and delivered fantastic finished jobs. Our property is an old house which was in need of lots of repairs and having Robert in our corner for his advice, expertise and ongoing support was greatly appreciated, especially as my wife and I work full time and wouldn't have had the time or know how to do ourselves. I highly recommend choosing them to manage an individual's property. Thank you very much to Robert and the Response RE team :)
Over a number of years of having my investment I have dealt with a number of agents and no one compares to Robert. He is by far the best in the industry. Thank you for your services Rob and I look forward to dealing with you again In the future.
We lived in a rental property managed by Robert Riddell and team at Response RE Baulkham Hills for 3 years and couldn't be happier with their services. Robert is professional, efficient, and goes above and beyond to ensure a positive tenant experience. He is always prompt in responding to inquiries, helpful in coordinating repairs and maintenance, and fair and understanding in addressing concerns. I would highly recommend Robert and Response RE to anyone in need of a reliable property manager.
Sean was knowledgeable of The Hills market. It took us a while to make our decision to sell our home but Sean was very respectful and not pushy during that time. During the selling process Sean handled the sale in a professional manner. We were grateful for his services
Couldn’t be happier with the service provided by Melissa while being entrusted to sell our much-loved family home. The main reasons we chose to sell with Melissa and her team were based on a feeling of trust and Melisa’s market knowledge, this trust was built on through the selling campaign and continued after. Melissa’s market knowledge was excellent giving a strong sense of confidence in the process. We found Melissa and her team to be highly professional, they gave great advice and were spot on with communication. We found the process to be smooth and hassle free with Melissa taking care of everything for us with the greatest of ease. Melissa was great with keeping us informed and we are confident that we achieved a great result off the back of the tremendous effort Melissa put into the sale campaign. Melissa definitely went above and beyond to achieve the best result for our family
Melissa truly understands how to sell houses. She made the process incredibly easy and her knowledge, honesty and hard work made it a great pleasure throughout the whole process.
Melissa Williams kept us up-to-date with true and reliable values for the area as we rented our apartment through ResponseRE. When the time came to put it on the market, Melissa went above and beyond to get the best price at a very reasonable rate. She was professional, courteous, resourceful, genuine and had a great sense of humour. During the selling process, Melissa communicated regularly offering sound advice and giving us confidence that we were in the best of hands. Melissa’s thorough market knowledge, honesty and professionalism ensured a wonderful result under difficult conditions. We would be very happy to recommend Melissa to anyone wanting their property sold and wouldn’t hesitate to use her and ResponseRE again. Note: ResponseRE managed the rental of our apartment for close to 18 years and during that time we had no issues at all in the property management and really enjoyed working with Robert Riddell.
Melissa was very reliable communicating her knowledge of the maket, buyer expectations, and how to prepare a house for sale (the must do's and the don't have to...) which saved me a lot of time and money. She listened to my style of communication as well and worked in with my schedule. On the day of auction, Melissa was driven for a sale but supportive of the process to ensure the most realistic price was reached. This was difficult to achieve in the falling market but she got us there.
We bought a property in Baulkham hills and could not be happier with Melissa’s assistance. Her timely communications, answering all our enquiries about the property and the area in a very professional manner is highly appreciated. Thank you Melissa and Team
Sean was approachable and informative the whole way along, was an absolute pleasure!
I would highly recommend Sean Healy as a selling agent. As a vendor, the communication was excellent and even though I lived several hundred kilometres away, I felt throughly in the loop. Sean definitely goes the extra mile for his clients.
Mellissa was fantastic from start to finish and kept us regularly informed with the campaign strategy, customer enquiries and feedback. Melissa was extremely informative and we felt totally at peace with her professional advice. Our home in Baulkham Hills sold on Auction day and we couldn't be happier with Melissa's service. Would highly recommend Melissa and her team at Response Real Estate Baulkham Hills.
From my initial enquiry through to settlement, Mel was there every step of the way. She accommodated multiple out of hours open homes and even assisted with great staging of my home using her industry contacts to get the best result for me. Her knowledge of market conditions, work ethic and constant feedback are second to none. Thanks for going the extra hundred miles for me Mel!
Our journey with Sean and the Response team has been great at every step. Sean was easy to talk to and always took time to help us understand any queries we had and guide us with the right approach.
Thanks Sean and Response team
Mel was very helpful with viewing the house, also with building & pest, house valuation and final inspections on day of settlement. Thanks.
It was nice experience getting my property with Sean. He was very helpful and friendly throughout the process, always responding to calls/messages and trying to resolve the issues. I would highly recommend him as he will be great asset to the agency where he would be working.
Keep up the good work Sean.
Melissa was very knowledgeable, honest and straight forward in terms of what the market was like and what I was to expect in selling my property when I did. Melissa has great communication skills and was always active in following up any potential buyers and keeping me in the loop and up to date with all the feedback that was given.
i had very nice experience with Melissa, very professional and always willing to help. Recommend!
Melissa was excellent from our initial meeting all the way until settlement,
Knowledgeable, professional and really understood our needs and wishes, best of all is Melissa’s enthusiasm. Of all the agents we Interviewed Melissa’s passion for real estate showed and we certainly did not feel like just another customer. Our sale price exceeded expectations and a large part of this is attributed to Melissa and the team at Response RE, Thank You!
From start to finish, Melissa and her team worked diligently, to promote and sell our family home. Her market knowledge and advice was accurate and truely professional. The sales results reflected this in the sales price, yielding close to an additional 20% above our best expectation.The team at Response really know their stuff, and provided us with accurate and timely feedback.
Guided all the way by Melissa, our auction result far exceeded our expectations.
I would not hesitate to recommend Mel and her team, they will take the worry out of selling your property.
Thank you Mel and the team at Response RE.
We recently sold our property using Sean at RE Response and were very happy with his professionalism and attitude in a very difficult market. Though we did not take on all of his advice Sean was understanding and empathetic towards our wants and needs and ultimately we reached our end goal.
During my sale process Melissa was absolutely amazing. Nothing was ever too much trouble and Melissa went out of way to make sure the process was easy. Due to her committment, professionalism and market knowledge my house sold in two weeks. I will not hesitate to recommend any future vendors in engaging Melissa for the sale of their home.
Sean made our house purchase enjoyable. He communicated promptly and efficently throughout the sale process. Always happy to work within my times and accomodate our needs. I would highly recommend Sean Healy to others.
Melissa and her entire team at response realestate Baulkim Hills provided us with exceptional service when selling our duplex. Melissa has extensive knowledge of the market and made the whole selling process very easy. We would highly recommend Melissa and her Team.
Melissa went above and beyond to give us the best possible service when selling our townhouse. She has extensive knowledge of the market and made the whovle selling process very easy and carefree for us. We were very happy with our final sale price. We would highly recommend Melissa and her entire team at Response realestate Baulkim Hills.
Passion about her work, always get back to me in a timely manner, always willing to help and very easy to approach.
Sean was a consummate professional who listened to what I said and wanted and then tailored the selling experience to that. He was flexible and once the property was on the market kept me well informed about progress and relevant details.
No issues, no problems, and good communication.
I had a terrific experience with Melissa, she would update me regularly on the progress of the house. Melissa has worked extremely hard to get me the best possible price, and I new she could do it, she truly is an amazing agent, and I recommend her highly .
Very professional always working for the both party’s and very honest...
Melissa has been an incredible agent! The most important thing for me as a newbie to the real estate selling market was her clear communication. I exactly new what is happening and where I was standing. Thank you so much Melissa for your help selling my property!
We are so fortunate to have Melissa to assist us, she is very professional and very well liaise between all parties. she could always come up best solution and satisfy everyone. she is truly above and beyond!
Pleasure to deal with - helpful, straightforward and didn't fluff around.
Sean is a straight forward and no fuss, which make everything easy.
Good sales and always has good feedback when dealing with him.
Thank you Sean for assisting us purchase our home - it has been two years in the making and glad it was with Sean! You showed us a few properties and whilst we were very fussy on location this didn't stop you to continue to help us!
Once again, thank you so much - we recommend Sean always!
This is the third time we have worked with Sean (selling our old apartment, buying this house and now selling it 6 years on). He negotiated a fantastic price for our apartment and got us a good deal for this house. More importantly, seeing as we now live overseas, his communication was faultless. It always felt like he was trying his best to get us a fair price. Selling a house as an expat is a difficult and complicated experience, but he always offered to help where he could to make things run smoothly. The house sold for less than we had initially hoped, but the market was dropping and it was at Christmas time when buyer numbers were low. We are still confident that we got a good price and would absolutely consider using him again in the future.
Buying an apartment for my elderly Mum was a somewhat daunting task. Sean worked closely with us to ensure we could get the apartment we wanted and the whole transaction was completed successfully,
Sean did a sensational job. The marketing of the property was first class and he had the property sold within a week of listing. Could not be happier with Sean and his professional approach to the sale of our property. Would highly recommend Sean to all potential vendors
I interviewed two. He listened, put up with my lack of knowledge and understood the pressure I felt I was under following the death of my mother and being sole executor. Would recommend him wholeheartedly, Caring and diligent. I Never felt that it was his back pocket he was looking after but mine. Thank you
Very easy/efficient to deal with. Made the whole process smooth.
Melissa is an excellent agent. She was focused on understanding our needs and finding us a home which was exactly what we had described to her we were looking for.
Melissa went the extra mile.
Great result for me and the family.
Melissa did a fantastic job selling an old house in a difficult market. We were very pleased with the end result.
Meeting Sean when we decided to sell our house we could tell he is an agent with great knowledge of the market and a balanced view. We were instantly comfortable with Sean and he keep us updated during the entire process and provided us with the confidence that we could trust him and the feedback he provided. We would recommend Sean without hesitation.
We found Melissa Williams to be very professional, her communication, feedback and guidance through the process of selling our house was regular and outstanding, her manner was friendly and always polite. Melissa told us what we needed to hear not just what we may have wanted to hear and did this in a way that made us feel comfortable, we had complete trust in Melissa selling our house and she proved to be right and for this we are very appreciative. The result Melissa achieved in the challenging market we sold our house in was very pleasing and importantly the manner Melissa conducted herself in the selling of our house was nothing less than excellent. We would recommend anyone considering selling in the Sydney Hills area talk to Melissa, you can be assured you will be dealing with a well informed professional, that provides the total package you expect.
Melissa Williams from Response Real Estate really removed the vendor headaches from the selling process for us. She is extremely professional, was realistic and has a wealth of market knowledge. Her advice was very sound and she delivered above our expectations.
We would highly recommend her , and Response Baulkham Hills if you are considering selling.
Melissa is a great example of being professional and friendly at the same time. She was great throughout the process of buying!!!
We were both very pleased with our results. Would recommend this agent for selling any property..
Good Agent - Great Communication
We sold our house in three weeks with good price. I do appreciate Melissa’s professional work. The Best agent ever!
Thank you Sean for making the whole process of purchasing our new home enjoyable. We appreciate your professional and friendly service.
I met Sean after my Aunt had unexpectedly passed away and we had to sell her home.
Sean had been visiting her for some years previous and they had built up a good relationship over that time.
My father and I met Sean at her house and went through the process that would be involved with selling her house.
I had a great emotional attachment to the house as my Aunt and Nana had lived there for many years.
Sean was very helpful, informative and considerate of my feelings throughout the whole process.
The market had just started to fall at that time and buyer interest was not what it had been.
Sean kept me up to date constantly with open houses, buyer enquiries and inspections.
I would thoroughly recommend Sean to anyone looking for a professional, dedicated, hard working agent. Always willing to talk and answer any queries you may have.
Thank you very much Melissa for assisting in the sale of our home. Melissa makes you feel very comfortable with her gentle, friendly and professional approach and has a great knowledge of the market. We were kept fully informed and involved at all times. We highly recommend Melissa.
1 Pyrenees Way, Beaumont Hills.
Melissa is a professional agent yet warm and friendly. She communicates well each step of the way and is very knowledgeable about all factors relating to the buying and selling real estate. She is dedicated and understanding on how we felt during the sale period. I highly recommend using Melissa!!
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